This contract between the twonee.com online store, hereinafter referred to as the “Seller” and the user of the website’s services, hereinafter referred to as the “Customer”, is a contract for ordering, purchasing and delivering the Goods and defines the basic conditions for ordering, purchasing and delivering goods through website http://twonee.com The buyer, acting for the purpose of acquiring the Goods, accepts the terms of this contract for the sale of goods (hereinafter referred to as the Contract) under the following conditions.
1. DEFINITION OF TERMS
1.1. Public Offer (hereinafter – the “Offer”) is a public offer of the Seller, addressed to an indefinite number of persons, to conclude with the Seller a contract for the sale of goods remotely (hereinafter referred to as the “Contract”) under the conditions contained in this Offer, including all Appendices.
1.2. Order – the decision of the Customer to order the goods and their delivery, drawn up in the online store and / or orders for the purchase and delivery of goods.
2. GENERAL PROVISIONS
2.1. The information below is the official offer (offer) of the online store twonee.com to any individual (hereinafter referred to as the Buyer) to conclude a contract for the sale of goods. This contract is public, that is, according to Article 633 of the Civil Code of Ukraine, its conditions are the same for all buyers.
2.2. According to Article 642 of the Civil Code of Ukraine, the complete and unconditional acceptance of the terms of this offer (offer), which confirms the conclusion of the Goods Sale Agreement on the conditions proposed below, is the fact of registration and confirmation of the order.
2.4. By ordering the Buyer confirms the agreement and unconditional acceptance of the terms of this offer (offer).
2.5. By entering into the Agreement (that is, by accepting the terms of this Offer (Offer) by placing an Order), the Buyer confirms the following:
a) the Buyer is fully acquainted and agrees with the terms of this offer (offer);
b) it grants permission for the collection, processing and transfer of personal data under the conditions specified below in the Caution on the collection, processing and transfer of personal data; the permission to process personal data is valid for the entire duration of the Agreement, as well as for an unlimited period after its termination actions. In addition, by concluding the Agreement, the Customer confirms that he has been notified (without additional notification) of the rights established by the Law of Ukraine “On the Protection of Personal Data”, of the purpose of data collection, and that his personal data are transferred to the Seller in order to be able to fulfill the conditions of this Agreement, the possibility of mutual settlements, as well as for receiving invoices, acts and other documents. The Customer also agrees that the Seller has the right to provide access and transfer its personal data to third parties without any further notification of the Customer, without changing the purpose of processing personal data. The scope of the rights of the Customer, as the subject of personal data according to the Law of Ukraine “On the protection of personal data” is known and understandable to him.
3. PRICE OF GOODS
3.1. The price for each item of the Goods is listed on the website of the online store.
3.2. The seller has the right to unilaterally change the price of any position of the Goods.
3.3. In the event of a change in the price of the ordered Goods, the Seller undertakes to inform the Buyer about the change in the price of the Goods.
3.4. The Buyer has the right to confirm or cancel the Order for the purchase of the Goods, if the price is changed by the Seller after placing the Order.
3.5. Change by the Seller of the price of the Goods paid by the Buyer is not allowed.
3.6. The seller indicates the cost of delivery of the goods on the website of the online store or informs the buyer when placing the order by the Operator.
3.7. Buyer’s obligations to pay for the goods are considered fulfilled from the moment the funds are received by the Seller.
3.8. Payments between the Seller and the Buyer for the Goods are made by the methods indicated on the website of the online store in the section “DELIVERY AND PAYMENT”.
4.1. Ordering of the Goods is carried out by the Buyer through the online store using PayPal and LiqPay payment systems.
4.2. When registering on the website of the online store, the Buyer undertakes to provide the following registration information:
4.2.1. surname, name, patronymic of the Buyer or the person (recipient) specified by him;
4.2.2. the address to which the goods should be delivered (if the delivery is to the Buyer’s address);
4.2.3. E-mail address;
4.2.4. contact number.
4.3. The name, quantity and price of the Goods selected by the Buyer shall be indicated in the Buyer’s basket on the Online Store website.
4.4. If the Seller needs additional information, he is entitled to request it from the Buyer. In the event that the Buyer does not provide the necessary information, the Seller is not responsible for providing a quality service to the Buyer when purchasing products from the online market.
4.5. When placing an order through the Operator (clause 4.1. Of this Offer), the Buyer undertakes to provide the information specified in clause 4.2. this Offer.
4.6. The Buyer accepts the terms of this Offer by means of the Buyer entering the relevant data into the registration form on the website of the online store or when placing the Order through the Operator. After placing the Order through the Operator, data about the Buyer are registered in the database of the Seller.
4.7. The buyer is responsible for the accuracy of the information provided when ordering.
4.8. The sale and purchase agreement by remote method between the Seller and the Buyer is considered to be concluded from the moment of electronic ordering on the service of the website of the online store, provided that the payment was successful.
5. DELIVERY AND TRANSFER OF GOODS TO THE BUYER
5.1. The methods, procedure and terms of delivery of the goods are indicated on the website in the section “DELIVERY AND PAYMENT”. The procedure and terms of delivery of the ordered goods The buyer agrees with the operator of the online market at the time of purchase.
5.2. Ownership and the risk of accidental loss or damage to the goods shall pass to the Customer or its Representative from the moment the goods are received.
5.3. Delivery of goods is carried out on its own by employees of the Internet – market according to the terms of delivery, or with the involvement of third parties (carrier).
5.4. Upon receipt of the goods, the Customer must, in the presence of the courier’s representative, verify the compliance of the Goods with the qualitative and quantitative characteristics (name of the goods, quantity, completeness, shelf life).
5.5. Upon receipt of the goods, the Customer or the Customer’s Representative confirms with his signature in the sales receipt and / or order for the delivery of goods that he has no complaints about the quantity of goods, the appearance and completeness of the goods.
6. RETURN OF GOODS
6.1. The customer has the right to abandon the non-excisable goods at any time prior to shipment, and after the transfer of the non-excisable goods – in the manner and under the conditions specified by the Law of Ukraine “On Protection of Consumer Rights”.
6.2. Return of non-excisable goods of good quality is possible if their presentation, consumer properties, as well as a document confirming the fact of purchase and the conditions of the order of the specified goods are preserved.
6.3. The Customer shall not have the right to refuse a good quality product that has individually defined properties, if the specified product can be used exclusively by the Consumer who purchased it (including non-standard, at the request of the Customer, dimensions, etc.). Confirmation that the product has individually-defined properties, is the difference in the size of the goods and other characteristics that are listed in the online store.
6.4. Return of goods, in cases provided by law and this Agreement, is carried out at the address indicated on the website in the section “CONTACTS”.
6.5. If the Buyer refuses from a non-excisable good quality product, the Seller returns the funds in the amount of the cost of such Goods, except for the seller’s expenses for the delivery of the goods, which are returned.
6.6. Return of the amount specified in clause 6.5. carried out within five days from the receipt of the goods.
7. RESPONSIBILITY OF THE PARTIES
7.1. The Seller shall not be liable for damage caused to the Buyer due to improper use of the Goods pre-ordered on the twonee.com Service and purchased from the Seller.
7.2. The Seller shall not be liable for the inadequate, untimely fulfillment of Orders and their obligations in the event that the Buyer provides inaccurate or false information.
7.3. The seller and the buyer are responsible for the fulfillment of their obligations in accordance with the current legislation of Ukraine and the provisions of this Agreement.
7.4. The Seller or the Buyer is exempt from liability for full or partial failure to fulfill their obligations if the failure is the result of force majeure such as: war or hostilities, earthquake, flood, fire and other natural disasters that occurred regardless of the will of the Seller and / or Buyer after the conclusion of this contract. A party that cannot fulfill its obligations shall immediately notify the other Party.